Covid-19

For some products the deadlines are written on the product sheets, for others:

Latest update

All categories  are back to normal across all locations!

August 19, 2020

When will I get my order? 

 Fulfillment:

US: It takes 3–4 business days to create apparel products

EU: It takes 3–5 business days to create apparel products

to fulfill an order, after which it’s shipped out. The shipping time depends on  your location, but can be estimated as follows: 

T-shirts, Hoodies:USA and EU are 2-7 business days.

Hats:US,and EU are 2-7 business days.

Jewelry:is 2-5 business days worldwide.

Where will my order ship from? 

We work with an on-demand order fulfillment company with facilities worldwide!

Will I be charged customs for my order? 

An additional customs and tax fee can occur on international orders. This fee is not in our control  and is assessed by your local customs office. Customs policies vary widely for every country so  please check with your local customs office directly to see if they apply duties and taxes to your  purchases.   

My order should be here by now, but I still don't have it. What should I do? 

Before getting in touch with us, please help us out by doing the following: 

  • Check your shipping confirmation email for any mistakes in the delivery address. 
  • Ask your local post office if they have your package. 
  • Stop by your neighbors in case the courier left the package with them.  

 Pro tip:

Package theft is on the rise— ​ If you're expecting a home delivery and you know you won't  be home to accept it, use an address where you know you'll be!    If the shipping address was correct, and the package wasn't left at the post office or at your  neighbor’s, get in touch with us at info@jesuslovingyou.com with your order number.

If you did find a mistake in your delivery address, we can send you a replacement order, but  shipping will be at your own cost. 

 Pro tip:

The zip code is the most important part of the address. Use a simple tool like ​ USPS ZIP  code lookup ​ to make sure you get it right!  Orders.

How do I track my order? 

If your shipping method includes tracking, you’ll receive a tracking link via email when your order  ships out. If you have any questions about your tracking or shipment, drop us a line at  info@jesuslovingyou.com.

 

 

 

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